How long does RACER take?


As you would expect, this depends on where your item is coming from and what type of resource you’re requesting: Western’s answer is 1 to 4 weeks for book, and 1 week for a photocopied journal article.

The path that an interlibrary loan request takes is as follows (roughly):

  1. You fill in your request
  2. Your request is received by the Western Libraries’ Interlibrary Loan (ILL) department
  3. They review whether ILL is absolutely necessary (we might have the item here at Western, hiding somewhere)
  4. They send your request to the other university’s ILL department
  5. This ILL department then sends your request to their holding library
  6. That library receives the request
  7. The library staff process your request and send the item back to their own ILL department
  8. Your item is shipped here to Weldon
  9. Weldon ships the item to Brescia
  10. We email you

That’s many steps.  Things that can delay this process include: holidays, weekends, libraries that are far away. So, make sure to use RACER when you still have lots of time before your essay is due.  Here is Western Libraries’ answer to this question:

How long will it take for my request to arrive?

  • Your request may come from anywhere in Canada, the United States or off continent.
  • Staff find the best source and arrange for the material to be delivered to campus.
  • If your request has a deadline, please note this in “special instructions” on the RACER form.
  • Photocopies are normally available within a week.
  • Loans usually take 1 to 4 weeks to arrive.

 

For more information on requesting Interlibrary Loan material, see RACER’s online guide: http://guides.scholarsportal.info/RACER

What if something I need isn’t available at Western? (try Interlibrary Loan!)


Eventually,  it happens to everyone: you come across the perfect journal article or book, check the Shared Library Catalogue, and discover that Western and the affiliate colleges don’t have it.  Never fear, friends!  We have a service called Interlibrary Loan (ILL).

This service provides access to the library collections of many libraries across Ontario, Canada, the United States, and even internationally.  The other universities will photocopy the article you need, or ship the book here to Brescia, usually free of charge.

To use Interlibrary Loan, you must create a RACER account.  RACER is the name of the big program we use to search the catalogues of the participating libraries in the ILL program. RACER has an online guide for using their product, available here: http://guides.scholarsportal.info/RACER

To register with RACER, and to find out more information, visit the Western Libraries’ website.  You are, of course, welcome to see any staff member in the Beryl Ivey Library too!